Find out how we are responding to the COVID-19 outbreak.

Coronavirus Update

11 Mar 2020

An update for all visitors to our Lagg and lochranza distilleries. 

Isle of Arran Distillers

Monday 9th November

From tomorrow (Tuesday 10th November) our Lagg Distillery Visitor Centre will be temporarily closed to the public due to the ever changing circumstances on the Isle of Arran in relation to the COVID-19 pandemic.

We will give an update as soon as we can on our re-opening plans.

In the meantime, our sister Distillery Visitor Centre in Lochranza is still open, with our shop open to public, however tastings and tours are not currently available.  Please contact our team there on 01770 830 264 if you have already got a booking that you need to change, or if you would like to collect an order from our shop.

thursday 17th september 

Our distillery shop is open 7 days a week from 10.00 to 17.30 offering a wide selection of whiskies and gifts. Payment must be by credit or debit card and, of course, face coverings must be worn within the building. We are very much looking forward to welcoming you but you may have to be patient and prepared to queue for a short time, as we will have to limit the number of people in the building at any one time. 

KILMORY CAFE

The Kilmory Café is also open for hot drinks and cakes - 10am-12pm - and lite lunches -12pm–4pm.  Here is our Kilmory Cafe Summer Menu 2020 for you to see what treats we have for you!
Kilmory Cafe Summer Menu 2020

There are a few things to bear in mind:
Tables must be booked in advance by calling or emailing the Distillery, even if only coming for teas and coffees.
No sit in café bookings for more than a group of 6 from two family groups unless with children age 11 and under. 
- Track and trace policy applies and someone will ask you to provide a few details.
- Face coverings must be worn at all times when you are away from your table.
- 2 tables will be available every 15mins, and obviously tables are subject to availability.
- Tables have 1 hour allocated to their booking.
- Table service is in place and diners are kindly asked to remain seated unless visiting the restrooms and settling bills.
- Last orders for food are at 3.30pm.

At the moment we are not able to offer tours but we have tastings available daily. The Machrie Moor tasting is available to book everyday at 10.30am, 12.30pm or 3pm, cost is £15 per person and the session will focus only on peated whisky with a 4 dram selection of Distillery Exclusives and other delicious smoky treats. Spaces are limited to 6 (from a maximum of 2 households) and MUST be booked in advance. Email us at bookings@laggwhisky.com or call +44 (0) 1770 870565. 

We are working very hard to provide distillery tours soon again, following the government guidelines and guaranteeing safety for customers and staff. There will be further updates soon, for any enquiry don't hesitate to get in touch. 

Our sister Distillery at Lochranza is also open Sunday - Thursday 10am - 4pm retail shop only.  Cafe facilities and tours are not yet available in Lochranza however you can purchase from a selection of cold sandwiches in our Arran Malt Shop to take away, and our tastings started up again on Monday 17th August.  There are two every day from Monday - Friday and you can read more about these tastings here.

tuesday 16th june

Our island and mainland teams are very grateful for all the support and kind words that have been shared with us over the past number of weeks.  As things stand, the situation remains the same at both Lochranza & Lagg - our Visitor Centres are currently closed. Our Distillery teams are working in their new adapted envionments, and our mail order team in Lochranza continue to prepare and ship your much enjoyed mail order packages.
At the moment, our teams at Lochranza & Lagg are still much smaller than usual and our dates for re-opening each site are not yet confirmed.  As such, we are not able to answer enquiries regarding bookings for later this year or plan any tour bookings.  We hope to be able to do that soon, so please check here for updates.  In the meantime, we are focussing on making our Distilleries and Visitor Centres safe and enjoyable for all of our visitors when it is safe for everyone to return to the island.

We thank you all very much for your patience at this time.

Thursday 2nd April 

An update regarding our online orders. 

Following a review of the current situation, and taking into account all available governmental advice, our Arran Whisky webshop will remain closed until further notice to ensure the health and safety of our staff and of our customers. This decision will be reviewed on an ongoing basis in line with the most up to date advice.

Tuesday 24th March

An update regarding our online orders.  

We are currently processing all mail orders received up until 9am on Tuesday 24th March.  Our web shop is now temporarily closed whilst we deal with orders already received and we will review the current situation again on Monday 30th March. Many thanks for your understanding.

An update regarding the Arran Whisky Festival - Malt & Music

In light of the recent developments and restrictions due to COVID-19 we have taken the difficult decision to cancel this year’s Arran Whisky Festival – Malt and Music.  We will be in touch with everyone who has purchased tickets to arrange refunds in due course.  These are tough, unprecedented times but our top priority must remain our amazing whisky friends and employees. We hope you are all keeping safe and well and we look forward to sharing a dram with you all sometime in the near future.

Wednesday 18th March

Following the advice issued by the UK Government, Isle of Arran Distillers Ltd. have made the difficult decision to close our Lagg Distillery & Visitor Centre and our Lochranza Distillery & Visitor Centre to the public until further notice.

Both distilleries will close to the public from end of day tomorrow, Thursday 19th March. 

In light of the announcement for everyone to ‘stop non-essential contact with others and to stop all unnecessary travel’, we feel this is the best decision to put the welfare of our staff, visitors and community first. Both distilleries will continue to produce whisky during the temporary closure of our Visitor Centres, as always with the health, safety and wellbeing of our staff our priority.

Please note that although Lagg Distillery will be open to the public on Thursday 19th March, we will not be offering any distillery tours as due to health considerations several members of our team are taking preventative measures of self-isolation. 

If you have a tour or tasting booked with either of our distilleries, please get in touch with us to allow us to re-book you for a date in the future. You can reach us via our social media accounts or on email at bookings@laggwhisky.com 

We appreciate your support and understanding and are looking forward to welcoming you back to Lagg Distillery and our sister Lochranza Distillery very soon.

Slainté.